Thank you for visiting Carrental Cuba through our website

Your contract will be with Cuba Travel Network , a division of Caribbean Travel Network N.V. or Casa-Cuba. Please review the booking conditions and user agreement below:

PAYMENT & CANCELLATION POLICY
Bookings must be paid in advance. Accepted credit cards - VISA, MASTERCARD. The charge will be in EURO currency and your bill will state 'CTN Reservation' or for offline reservations QBA-Travel.

Once you have paid for your reservation, the following cancellation policy applies:

* if you cancel the online reservation 72 hours before your intended car collection date, we will refund you the total amount that you paid for your reservation, minus the amount of 15.00 EURO for administration fees.

* If you cancel the online reservation within 72 hours or less of car collection date, we will refund you the total amount that you paid for the reservation, minus the amount of the first day of rental. Your bill will state: CTN Reservation. Refunds will be credited to your credit card within 48 hours after receiving your refund request and required information.

For offline reservations, check out the terms & conditions at this page >>

USER AGREEMENT (Terms of Use)
Cuba Travel Network and our affiliates provide our products and services to you subject to the following terms and conditions. Please read the conditions carefully. If you visit or book a reservation through Cuba Travel Network or any of our affiliated businesses, you accept these terms and conditions.

1. Limitations on Use of Website.
This website is for your personal and non-commercial use in accordance with the terms and conditions of this agreement, and as a condition of your use you warrant and represent to Cuba Travel Network that you will not use this website for any illegal purpose or for any purpose that is prohibited by the terms and conditions of this agreement. Specifically, you may not modify copy, distribute, transmit, publish, display, license, create derivative works from or sell any product, services, information or software obtained from this website.

2. Your Warranties to Cuba Travel Network.
You warrant that you are at least 18 years old and posses the legal authority to enter into this agreement and to use this website in accordance with the terms and conditions of this agreement. You agree to be financially responsible for all of your use of this website as well as for the use of your name and credit card account to pay products and services at this website by members of your household, including minors living with you. You also warrant that all information supplied by you or members of your household in using this website is true and accurate. If you are a citizen of the United Sates of America you are responsible for obtaining the relevant travel documentation required by the Government of the United States of America for travel to Cuba. Cuba Travel Network or its affiliates are not responsible or liable in any way if you have not obtained the relevant documents prior to traveling to Cuba. Cuba Travel Network or its affiliates are not liable for any penalties or claims by the Treasury Department of The United States of America as a consequence of your traveling to Cuba.

3. Contract Formation.
No contract will exist between you and Cuba Travel Network or its affiliates for the sale by it to you of any product unless and until Cuba Travel Network accepts your reservation by email confirming your reservation and issuing you a unique confirmation code. Acceptance will be deemed complete and will be deemed to be effectively communicated to you for all purposes at the time that Cuba Travel Network sends the email to you whether or not you receive the email.

4. Links to Third Party Websites.
Our website contains links to websites operated by parties other than Cuba Travel Network. Those links are provided to you for your reference and convenience only. Cuba Travel Network does not own or control the content of those websites and is not responsible for their content or your use of them. Cuba Travel Network does not endorse the content of any of those websites. Inclusion of links to those websites on our websites does not imply that any endorsement of the content of those websites or any control over those websites or their operators by Cuba Travel Network.

5. Electronic Communications.
You communicate with Cuba Travel Network electronically whenever you visit Cuba Travel Network or send emails to us. You consent to receive communications from Cuba Travel Network electronically and by fax. We will communicate with you by posting notices on this site, by email or by fax. You agree that all notices, disclosures, agreements and other communications that we provide to you electronically or by fax satisfy any legal requirements that communications be in writing.

6. Liability Disclaimer.
THE INFORMATION, PRODUCTS AND SERVICES PUBLISHED ON THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION SET FORTH ON THIS WEBSITE. CUBA TRAVEL NETWORK, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THIS WEBSITE AT ANY TIME. CUBA TRAVEL NETWORK, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, PRODUCTS AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE. ALL SUCH INFORMATION, PRODUCTS AND SERVICES ARE PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND. CUBA TRAVEL NETWORK, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, PRODUCTS AND/OR SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON INFRINGEMENT. IN NO EVENT SHALL CUBA TRAVEL NETWORK, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS WEBSITE, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF CUBA TRAVEL NETWORK, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

7. Applicable Law.
By visiting Cuba Travel Network, you agree that the internal laws of the Netherlands, without regard to the principles of conflicts of laws, will govern this agreement and any dispute of any kind that arises between you and Cuba Travel Network or its affiliates. You hereby agree that any dispute arising from or relating to the use of this website will be subject to binding arbitration under the commercial rules of the International Court of Arbitration. The arbitration shall be conducted in Amsterdam, the Netherlands. before neutral arbitrators. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of this agreement, including, but not limited, to this paragraph.

8. Modifications to This Agreement.
Cuba Travel Network reserves the right to modify or change the terms and conditions of this agreement at any time without prior notice to you. Your use of this website after any modification of this agreement constitutes an acceptance of any such modification.

9. Performance Subject to Existing Laws.
Cuba Travel Networks performance of this agreement is subject to existing laws. Nothing contained in this agreement is in derogation of Cuba Travel Networks right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by Cuba Travel Network with respect to your use of this website.

10. Severability.
If any provision of this agreement is determined to be invalid or unenforceable pursuant to applicable law by any court of competent jurisdiction, the other provisions of this agreement will remain in full force and effect. Any provision of this agreement held to be invalid or unenforceable, including but not limited to the warranty disclaimers and liability limitations set forth above, will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

• Comprehensive insurance CDW (Collision Damage Waiver) covers total or partial theft, collisions, overturning, damage caused by natural disasters and, in case of an accident, damage to the car and third-party risk.
• Credit card deposit of 200 CUC. REX accepts VISA, MASTERCARD, EUROCARD and JCB.
• Unlimited mileage.
• You will receive the car full of gasoline. If the tank isn't full when you return the car, REX will charge you the difference.
• Only people mentioned in the rental agreement are entitled to drive. Additional co-driver will be charged 10 CUC on the contract.
• REX requires drivers to have a minimum age of 21. Minimum of 3 years experience required.
• The client must show his passport and driving license.
• The client, hereinafter referred to as 'the hirer', has to return the car in the same condition as he received it.
• REX will take all necessary precautions in order to guarantee the car's perfect technical condition, and can, therefore, not be held responsible for any unforeseen defect nor for the consequences of such a defect.
• The hirer will have full responsibility for the following types of abuse:
  - paid transportation of people or goods.
  - towing of another car or trailer without permission by REX.
  - participation in races, endurance or speed tests, etc.
  - use of the car by unauthorized people.
  - transportation of inflammable or explosive materials.
  - use for illegal activities.
  - driving under the influence of alcohol, drugs, medicines, etc.
• The hirer is not allowed to change or modify in any way the car's interior nor its exterior. Maintenance and repair will only be done by REX or by parties appointed by REX.
• The hirer is responsible for the use of the appropriate type of fuel.
• The hirer accepts to pay to REX:
  - all additional charges, including insurance charges, fuel, etc.
  - a maximum deductible of 3,000 CUC in case of no insurance.
  - a 200 CUC deductible for any kind of damage in case of insurance.
  - all costs inferred by driving under the influence of alcohol, drugs, medicines, etc.
• In case of an accident or theft, the hirer will:
  - immediately notify the police.
  - fill out the damage claim form and notify REX.
  - take all possible safety measures to avoid additional damage to the car.

Only the most important rental conditions are listed above for your information. Car Rental Cuba.com will be not held responsible for changes or modifications made by the rental company REX.

• With Insurance Type A driver is liable for damages to the car up to CUC 300 - damages in excess of this amount are covered by insurance, except one tire or audio equipment.
• Credit card deposit of 200 CUC. PalcoCar accepts VISA, MASTERCARD, EUROCARD.
• Unlimited mileage.
• Only people mentioned in the rental agreement are entitled to drive. Additional co-driver will be charged 3 CUC per day.
• PalcoCar requires drivers to have a minimum age of 21. Minimum of 3 years experience required.
• The client must show his passport and driver's license.
• The client, hereinafter referred to as 'the hirer', has to return the car in the same condition as he received it.
• PalcoCar will take all necessary precautions in order to guarantee the car's perfect technical condition, and can, therefore, not be held responsible for any unforeseen defect nor for the consequences of such a defect.
• The hirer will have full responsibility for the following types of abuse:
  - paid transportation of people or goods.
  - towing of another car or trailer without permission by PalcoCar
  - participation in races, endurance or speed tests, etc.
  - use of the car by unauthorized people.
  - transportation of inflammable or explosive materials.
  - use for illegal activities.
  - driving under the influence of alcohol, drugs, medicines, etc.
• The hirer is not allowed to change or modify in any way the car's interior nor its exterior. Maintenance and repair will only be done by PalcoCar or by parties appointed by PalcoCar.
• The hirer is responsible for the use of the appropriate type of fuel.
• The hirer accepts to pay to PalcoCar:
  - All additional charges, including insurance type B, fuel, etc.
  - a maximum deductible of 3,000 CUC in case of no insurance.
  - a 200 CUC deductible for any kind of damage in case of insurance.
  - all costs inferred by driving under the influence of alcohol, drugs, medicines, etc.
• In case of an accident or theft, the hirer will:
  - immediately notify the police.
  - fill out the damage claim form and notify PalcoCar.
  - take all possible safety measures to avoid additional damage to the car.

Only the most important rental conditions are listed above for your information. CUBA TRAVEL NETWORK & Casa-Cuba will be not held responsible for changes or modifications made by the rental company PalcoCar.

Cubacar / Transtur offers a single general coverage insurance policy covering all risks, legal responsibility and medical expenses, following the filing of a police report. If you do not take out an insurance policy, you will be required to leave a deposit of CUC600.00. The insurance has to be paid in Cuba at the rental office. Other costs such as the insurance, drop off, additional driver and guarantee deposit has to get paid at the car rental office in Cuba.

• Cars will be rented by category, in case the car of your choice is not available, we will provide another type from the same class.
• For most cars count: Minimum age is 21 years. 2 years of driving experience
• Remind that if you have to pay for a full tank of gasoline when picking up the car. The car rental company will NOT refund the amount of gasoline, in money, left in the car after dropping off the car.
• The hirer will have full responsibility for the following types of abuse:
  - paid transportation of people or goods.
  - towing of another car or trailer without permission by Cubacar
  - participation in races, endurance or speed tests, etc.
  - use of the car by unauthorized people.
  - transportation of inflammable or explosive materials.
  - use for illegal activities.
  - driving under the influence of alcohol, drugs, medicines, etc.
• The hirer is not allowed to change or modify in any way the car's interior nor its exterior. Maintenance and repair will only be done by Cubacar or by parties appointed by Cubacar.
• The hirer is responsible for the use of the appropriate type of fuel.
• The hirer accepts to pay to Cubacar:
  - All additional charges, including insurance type B, fuel, etc.
  - a maximum deductible of 3,000 CUC in case of no insurance.
  - all costs inferred by driving under the influence of alcohol, drugs, medicines, etc.
• In case of an accident or theft, the hirer will:
  - immediately notify the police.
  - fill out the damage claim form and notify Cubacar.
  - take all possible safety measures to avoid additional damage to the car.

Only the most important rental conditions are listed above for your information. CUBA TRAVEL NETWORK & Casa-Cuba will be not held responsible for changes or modifications made by the rental company Cubacar.

Extra (possible) Charges

• Additional driver 3 cuc per day
• Return Tarif
  - Cubacar Drop off charges: http://www.casa-cuba.com/carrental-dropoff.htm
• Offline reservations: You have to pay your car rental by Master-/Eurocard and Visa. After confirmation from the agency in Cuba we will send you a login to pay through our online secure payment system.
• Offline reservation: Rates in cuc have to be paid at the rental agency in Cuba
• Offline reservation: We charge a reservation fee of €35=

Via offers a single general coverage insurance policy covering all risks, legal responsibility and medical expenses, following the filing of a police report. If you do not take out an insurance policy, you will be required to leave a deposit of CUC600.00. The insurance has to be paid in Cuba at the rental office. Other costs such as the insurance, drop off, additional driver and guarantee deposit has to get paid at the car rental office in Cuba.

• Cars will be rented by category, in case the car of your choice is not available, we will provide another type from the same class.
• For most cars count: Minimum age is 21 years. 2 years of driving experience
• Remind that if you have to pay for a full tank of gasoline when picking up the car. The car rental company will NOT refund the amount of gasoline, in money, left in the car after dropping off the car.
• The hirer will have full responsibility for the following types of abuse:
  - paid transportation of people or goods.
  - towing of another car or trailer without permission by Via
  - participation in races, endurance or speed tests, etc.
  - use of the car by unauthorized people.
  - transportation of inflammable or explosive materials.
  - use for illegal activities.
  - driving under the influence of alcohol, drugs, medicines, etc.
• The hirer is not allowed to change or modify in any way the car's interior nor its exterior. Maintenance and repair will only be done by Via or by parties appointed by Via.
• The hirer is responsible for the use of the appropriate type of fuel.
• The hirer accepts to pay to Via:
  - All additional charges, including insurance type B, fuel, etc.
  - a maximum deductible of 3,000 CUC in case of no insurance.
  - all costs inferred by driving under the influence of alcohol, drugs, medicines, etc.
• In case of an accident or theft, the hirer will:
  - immediately notify the police.
  - fill out the damage claim form and notify Via.
  - take all possible safety measures to avoid additional damage to the car.

Only the most important rental conditions are listed above for your information. CUBA TRAVEL NETWORK & Casa-Cuba will be not held responsible for changes or modifications made by the rental company Via.

Extra (possible) Charges

• Additional driver 15 cuc per day
• Return Tarif
  - Drop off charges: http://www.casa-cuba.com/carrental-dropoff.htm
• Offline reservations: You have to pay your car rental by Master-/Eurocard and Visa. After confirmation from the agency in Cuba we will send you a login to pay through our online secure payment system.
• Offline reservation: Rates in cuc have to be paid at the rental agency in Cuba
• Offline reservation: We charge a reservation fee of €35=